Frequently Asked Questions
What is AirQMS?
AirQMS is an electronic Quality Management System (eQMS) purpose-built for pharmaceutical and healthcare air cargo operations. It helps airlines, freight forwarders, and ground handling agents manage quality, compliance, and operational processes across their logistics network in one integrated platform.
Who is AirQMS designed for?
AirQMS is designed for organizations involved in pharmaceutical air cargo logistics, particularly those managing multi-site operations. It serves airlines, freight forwarders, and ground handling agents who need centralized quality management across their network.
What modules does AirQMS include?
AirQMS offers a comprehensive suite including CAPA, Risk Management, Change Management, Deviation Management, Customer Complaints, Auditing, Supplier Management, Training Management, HR/Personnel Qualification, Management Review Dashboard, Smart Checklist Builder, AI-Based SIPOC Analysis, and KPI/Performance Monitoring.
Does AirQMS use artificial intelligence?
Yes. AirQMS includes AI-powered tools for SIPOC process analysis and risk identification, both built on large language model technology. These tools help teams identify process risks and improvement opportunities more efficiently.
Does AirQMS support regulatory compliance?
AirQMS is designed to support regulatory compliance efforts. The platform includes capabilities aligned with FDA 21 CFR Part 11, including electronic signatures, audit trails, and role-based access control. As with any compliance tool, the specific regulatory obligations of each organization should be assessed with qualified advisors.
Who created AirQMS?
AirQMS is created by PharmaGDP, a consultancy specializing in pharmaceutical air cargo quality, GDP compliance, and CEIV Pharma certification. The platform is built on extensive real-world operational expertise in air cargo quality management, serving airlines, freight forwarders, and ground handlers worldwide.
How do I get started?
Contact our team at info@airqms.com or visit our Contact page to start a conversation. We’ll discuss your organization’s needs and walk you through how AirQMS can support your quality management goals.